telecomExamples 10

Telecom process automation, with a person on the step you can’t undo.

10 example telecom processes. Each is a governed graph: agents run the reversible steps, and the irreversible ones wait for the role that must sign. Import one and adapt it — your connectors, your signers, your time limits.

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The examples
ExampleStepsGatesSignsModelled onFile
Network alarm correlation
Network alarm correlation
122NOC shift lead / incident commander—JSON
B2B churn save-desk
B2B churn save desk
71B2B Retention Manager (Save Desk lead)—JSON
Bill-shock dispute resolution
Telecom billing dispute resolution
82Billing care manager (revenue-assurance authorized)—JSON
Inter-carrier settlement reconciliation
Interconnect settlement reconciliation
101Carrier Settlement Manager—JSON
Network incident triage & routing
NOC incident triage
91NOC duty manager (incident commander)—JSON
Order fallout auto-diagnosis & remediation
Order fallout remediation
81Order fulfillment lead (order-to-activate)—JSON
Revenue-leakage recovery
Revenue assurance leakage recovery
81Revenue-assurance (RA) lead / Director of Revenue Assurance—JSON
SIM-swap / port-out fraud-defense
SIM swap fraud prevention
71Lead fraud-defense analyst (number-release authority)—JSON
Truck-roll avoidance
Truck roll avoidance
93Field-ops dispatch manager—JSON
Tier-1 care deflection
Tier-1 support deflection
71Care operations supervisor (fraud-authorized)—JSON
Why a gate
01

SIM-swap / port-out fraud-defense

Releasing a number to a new SIM is effectively irreversible during the attack window — it hands over the victim's 2FA — so high-risk port-out/SIM-change requests require a stepped-up human verification before the number is released.

Other domains