Example processtelecom

Revenue assurance leakage recovery automation software

An example of revenue assurance leakage recovery as a governed process: agents do the 8 steps, and a person signs the gate before anything irreversible happens. Download it, import it into your workspace, and adapt it to your systems.

Download example · JSONImport into Minctrl →

minctrl.process/v1 · hash 100bb68345b9…5237

The graph8 agent steps1 human gatesigns: Revenue-assurance (RA) lead / Director of Revenue Assurance

Revenue-leakage recovery autopilot

Carriers leak 1-10% of revenue because provisioning, network-usage, rating and billing run on disjoint systems that are only sample-reconciled, so un-billed and under-billed services go undetected for months. Recovery today is manual spreadsheet detective work, and any back-billing, write-off or rating change touches customers and the financial statements — so it cannot be left to an automated process. An agent reconciles 100% of records across all four domains continuously, quantifies the dollar impact of every discrepancy, and drafts a recovery or correction case with full evidence. Only genuine money-moves — back-billing a customer, writing off a leak, or changing a billing-config rule — reach the RA lead, who signs every irreversible action.

The governed flow · branches, parallel work & a human on the irreversible step
immaterial / no money-moveback-bill / write-off / config changeapprovedrework — insufficient evidence / wrong root cause
Start
agent · low risk
Ingest the full population of provisioning, network-usage (CDR/IPDR), rating and billing records from OSS, mediation and the billing stack
agent · medium risk
Reconcile 100% of records across all four domains to surface un-billed, under-billed and mis-rated services (no sampling)
parallel · fan-out / join
Quantify and classify each surfaced discrepancy concurrently
agent · medium risk
Quantify the dollar leakage per discrepancy and its billing-period exposure from rated vs billed deltas
agent · medium risk
Classify root cause (provisioning gap, rating error, mediation drop, billing-config defect) and attach the evidence trail
parallel · fan-out / join
Merge quantified impact and classified root cause into one case
decision
Discrepancy disposition?
agent · low risk
Immaterial / no money-move (timing artifact, already-billed, below materiality threshold): auto-close the case and log the disposition — fully reversible, no customer or ledger impact
agent · medium risk
Money-move required: assemble the back-bill / write-off / billing-config correction case with quantified impact, root cause and full evidence for sign-off
gate · human sign-off
The RA lead reviews the case and signs, or sends it back for rework, every back-bill, write-off and systemic billing-config change (customer-facing + financial-statement impact)signs: Revenue-assurance lead (Director, Revenue Assurance)
decision
Case approved?
agent · high riskirreversible
Post the approved billing adjustment, back-bill or rating-config correction to the billing system and ledger
agent · low risk
Track recovered dollars and leakage trend, and feed confirmed leak patterns back into the recon ruleset
Done
low riskmedium riskhigh riskbranch / reworkgate · human sign-off
Use this example
01

Download the file

A minctrl.process/v1 document: the graph and the hash of the process it becomes.

02

Import it in Processes

Import into Minctrl opens this example in your workspace; one click stores it as your first version. Import JSON does the same with the file, and a file changed after download is refused.

03

Connect your systems

Every connector starts in shadow: steps run, nothing leaves Minctrl until you configure a connector and switch it live.

04

Adapt it

Change signers, time limits and steps on the canvas. Each save is a new version; a running case stays on the version it started with.

Questions
How do I automate revenue assurance leakage recovery with Minctrl?

Start from this example. Import the file in Processes, connect your own systems, and adapt the steps on the canvas. Agents run the reversible steps; every irreversible step waits at a gate for the role you choose. The example has 8 steps and 1 gate; you can change any of them.

Is revenue assurance leakage recovery in Minctrl auditable?

Every run start, signature and change to the process is written to a hash-chained audit log your auditor can verify and export. A run is pinned to the exact graph it started on.

Does the AI decide everything?

No. Minctrl will not make a process runnable while an irreversible step can be reached without a human gate, and one person cannot sign two gates of the same run.

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