Example processfintechISO 20022

Payment exception repair automation software

An example of payment exception repair as a governed process: agents do the 8 steps, and a person signs 2 gates before anything irreversible happens. Download it, import it into your workspace, and adapt it to your systems.

Download example · JSONImport into Minctrl →

minctrl.process/v1 · hash bcbe3ee01583…2cd1

The graph8 agent steps2 human gatessigns: Payment operations lead (release authority)

Payment exception repair & STP auto-repair autopilot

Rejected and non-STP payments (bad BIC, malformed IBAN, missing purpose code, formatting NACKs) pile up in repair queues where ops analysts hand-correct 2M-6M exceptions a year, one field at a time, against the clock of cut-off windows and SLA penalties. Every manual re-key risks misrouting funds or altering a beneficiary, and a wrongly repaired high-value release is irreversible once it hits the rails. Routine formatting and reference exceptions are diagnosed, repaired against reference data, re-screened, and re-submitted straight-through with a full audit trail. Only repairs above the value threshold, those that would change beneficiary identity or account, and low-confidence ambiguous-reference cases reach a payments-ops lead, who signs the irreversible release.

The governed flow · branches, parallel work & a human on the irreversible step
sanctions clean, in-policy & high confidenceover threshold / beneficiary change / low confidencesanctions hit or un-repairable — reworkre-rejected / NACK — rework
Start
agent · low risk
Pull the rejected / non-STP payment, reject reason code and original NACK from the payment hub and exception queue
agent · low risk
Classify the exception type and diagnose root cause against reject codes, formatting rules and the original instruction
agent · medium risk
Validate and correct IBAN/BIC, resolve the purpose code and fix formatting against reference and routing data, scoring repair confidence
parallel · fan-out / join
Run sanctions re-screening and beneficiary-identity diff concurrently
agent · medium risk
Re-screen the repaired payment for sanctions hits
agent · low risk
Diff repaired payment vs. original instruction to flag any change to beneficiary identity or account
parallel · fan-out / join
Join screening + diff results once both complete
decision
Sanctions clean, and repair in-policy (below value threshold, no beneficiary change, high confidence)?
agent · medium risk
Stage the clean in-policy repair into the pre-authorized straight-through release batch
gate · human sign-off
Standing batch sign-off of the pre-authorized STP release tranche against policy limitssigns: Payment operations lead (release authority)
gate · human sign-off
Individually sign each repaired release above the value threshold, any beneficiary-identity/account change, and low-confidence ambiguous-reference repairsigns: Payment operations lead (release authority)
agent · high riskirreversible
Release the repaired payment to the rails: re-submit the corrected instruction for settlement
agent · low risk
Track ACK/confirmation and settlement status, auto-clear repaired items, and route un-repairable or re-rejected payments back to ops with the audit trail
Done
low riskmedium riskhigh riskbranch / reworkgate · human sign-off
Use this example
01

Download the file

A minctrl.process/v1 document: the graph and the hash of the process it becomes.

02

Import it in Processes

Import into Minctrl opens this example in your workspace; one click stores it as your first version. Import JSON does the same with the file, and a file changed after download is refused.

03

Connect your systems

Every connector starts in shadow: steps run, nothing leaves Minctrl until you configure a connector and switch it live.

04

Adapt it

Change signers, time limits and steps on the canvas. Each save is a new version; a running case stays on the version it started with.

Questions
How do I automate payment exception repair with Minctrl?

Start from this example. Import the file in Processes, connect your own systems, and adapt the steps on the canvas. Agents run the reversible steps; every irreversible step waits at a gate for the role you choose. The example has 8 steps and 2 gates; you can change any of them.

Is payment exception repair in Minctrl auditable?

Every run start, signature and change to the process is written to a hash-chained audit log your auditor can verify and export. The example is modelled on ISO 20022; whether your process meets it is a decision for your compliance team.

Does the AI decide everything?

No. Minctrl will not make a process runnable while an irreversible step can be reached without a human gate, and one person cannot sign two gates of the same run.

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